To keep your account information secure, your password should have 6-15 alphanumeric characters and with no special characters.
Old password isn't correct - This means that the password you have entered did not match what you entered when confirming the password. New password is equal to old password - You must nominate a new password that is not similar to the old password. |
Related Articles: Basic Troubleshooting for Mobile App Issues |
|
Related Articles: Basic Troubleshooting for Mobile App Issues |